Contact us

Kindly note, that the Industrial Union's strike on 14–16 February 2024 in Finland is currently causing delivery delays, which have been taken into account in the estimated delivery time. Also, DPD is experiencing slight delays in deliveries.

Web store customer service helps you with web store orders, availability, returns and deliveries and any other issues regarding web store. Kindly state your order number when inquiring about orders (found in order confirmation email).

Contact information
Country code 
Request details
(Optional)
Aino Aalto tableware

Frequently asked questions

Here's a list of frequently asked questions. If you still can’t find an answer to your question, our customer service is happy to help!


Customer service
email: webstore@iittala.com

Fiskars Group does not have an identification or price assessment service for old glass or ceramic items. More information related to identification may be available on the website of the Design Museum’s online exhibition of Arabia’s everyday ceramic items and at Finna.fi. No museum in Finland currently offers an identification service for old items. Antique shops, auction rooms and online marketplaces can be consulted for identification services and price estimates.